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Case Study

Ground Central

“Thanks JM&Co. We finally feel like we have a full communications department.”

Etienne Wiik
Founder,
Ground Central Coffee Company

For 10 years, including an extraordinary survival story through the pandemic, Ground Central has delivered a unique, fun, NYC-oriented and premium coffee experience. Ground Central believes that everyone is cool inside, and their brand experience delivers on that vibe.

JM&Co. provides full agency and strategic partnership services for Ground Central including digital marketing, celebrity influencer and media partnerships, video creation and management, ecommerce and POS driven promotions, social media management, analytics dashboards, and brand maintenance across a growing base of 10 NYC coffee shop locations.

Results are tracked as deliverables and determined Key Performance Indicators (KPIs). JM&Co. continues to achieve on all fronts.

Strategy

We partnered our marketing staff directly with their internal team. This helps manage seasonality and inventory while scaling ad campaigns. Daily optimization of the Google Shopping channel identifies winning and losing campaigns fast and facilitates cost-effective experimentation for campaign expansion.

Custom audience modeling in Facebook combined with rapid multivariate testing of ad copies, graphics, and video delivered profitable campaigns at launch.

Regular strategic deep dives unearth cultural insights, new marketing angles, and alternative customer outreach methods (e.g. Bing, data-driven cataloging, selective print advertising). We draft and update their growth plan collaboratively, which includes a roadmap for greater scalability over the next 12-18 months.

The art is building the right growth campaign. The science is in the results.

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